The Management Of Sheltered Housing Services During A Pandemic: An Update On How COVID-19 Is Being Kept At Bay

By accessibleproperty

March 16, 2021

As a landlord, you’re always going to have the interests of your tenants at heart, particularly during this current pandemic. And if you’re a social landlord managing sheltered houses, then you’re probably keen to stay up to date on what is being done to keep the virus at bay.

Sheltered houses are home to some of the UK’s most vulnerable people, the majority of whom will be unable to social distance. It’s fair to say that this type of accommodation got off to a shaky start in regards to the management of COVID, but thankfully, along with the successful vaccine rollout, new practices have now been implemented to keep residents as safe as possible.

Here’s an update on what new COVID-19 policies have been introduced to manage the virus spread in sheltered housing, as well information about the policies which are remaining in place from before.

The COVID-19 Vaccination

One of the best things to come out of 2021 has to be the UK’s impressively speedy vaccine rollout, which saw the majority of social housing residents- including staff and carers- being vaccinated before the end of February.

While every care home resident has been vaccinated if they consented to do so, some tenants in sheltered housing are still waiting for their age group or category to be announced. However, as the vaccinations have now begun for over 50s, nobody should have to wait more than a few months at the most.

There has also been a new COVID testing system introduced, in which staff are able to test themselves for the virus one or two times a week and receive results within 20 to 30 minutes.

Cleaning and Hygiene

Hand washing and hygiene advice is to be followed at all times, and hand sanitisers are available throughout sheltered accommodation.

Each sheltered housing service has different practices in place for cleaning, but it’s likely that your tenants are benefitting from specialised COVID-19 cleaning provided by cleaning companies like Ideal Cleaning. These companies will bring in specific equipment that has been proven to work best for eradicating the virus, giving residents the best chance of staying safe from the virus.

PPE Access

While PPE was hard to get hold of in the beginning of the pandemic, this is something which has seen drastic improvements over the past few months.

Disposable gloves, disposable plastic aprons, and fluid-repellent masks are all mandatory for staff to wear in sheltered housing. In situations where there is a large risk of inhaling droplets or bodily fluids from the person being cared for, eye protection is also available.


In person visits are still being limited in order to protect the health and wellbeing of people being supported, however for situations where it’s necessary to have an in-person visit, these are allowed to go ahead.

Visits from those in a resident’s support bubble are always advised to take place in a safe, socially distanced environment, preferably outdoors, in order to decrease the risk of the virus being transmitted.